Safe and Easy
I am not familiar with computers,
is online consultation difficult to operate?
All you need is a cell phone with email or instant messenger function to chat with a TCM doctor.
We utilize Zoom’s teleconference chatroom function. And you do not need a broadband connection because Zoom only need very low bandwidth (about 500-700kbps). If you encounter difficulty with the connection, our specialist will help you.
Your privacy and medical information are important to us, none of the video chats will be recorded. All the consultation notes will only be used internally within our POS/ERP system. So you can be assured that no third party will be able to get your personal information or medical records.